Develop the possibility to visualize congested areas (sections) and utilization of congestion queues in the LH Task Map.
Problem/opportunity trying to be solved
Possibility to visualize congested locations (sections) and presence of bots in congestion queues on the existing Task map. |
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Quantify the problem/opportunity
Not quantifiable. It will allow using the only Task Map to recognize need of workers in situations of congestion. Task map is one of the most used dashboards on TVs. |
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What is the root cause of the problem/opportunity
Congestion situations are not always visible, unless the CM dashboard is displayed on TVs, or someone is constantly checking the CM dashboard on a device. |
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Customer need date | Dec 31, 2025 |
Urgent request | No |
Report Tag | CSM, Tools, OSD |