Locus Robotics Ideas Portal
Alert from LokiMon/FA data to be proactive in fixing bots that are offline
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Problem/opportunity trying to be solved
Dead Bots are a global problem. notifying CS & Support (and the customer) will help avoid "Dead Bot Monday" which is all too common globally |
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Quantify the problem/opportunity
Alert system for support (and customer) based on either a threshold of fleet size, or actual number. notify via email/SMS/etc |
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What is the root cause of the problem/opportunity
Dead Bots, failed SLA, failed contractual obligations |
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| Customer need date | Dec 31, 2025 |
| Urgent request | Yes |
| Report Tag | CSM, Data, Support, Tools |
