Clear message on "Pass or Pack"
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Problem/opportunity trying to be solved
Improve visibility on "Pass or Pack" message |
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Quantify the problem/opportunity
Client satisifaction - retention |
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What is the root cause of the problem/opportunity
Change the message on the tablet at the picking drop-off spurs: distinct more clearly between carton packed and cartons that need to go to another picking spur. (Users are struggling with differentiation between pass and packed.) |
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| Customer need date | Dec 30, 2022 |
| Urgent request | No |
| Report Tag | CSM |