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Status Submitted
Created by Guest
Created on Aug 1, 2022

Dwell time exception report (all dwells over 15mins)

Additional report required in weekly exec summary only

Problem/opportunity trying to be solved

We need to identify “all bots with long dwell time”

This would be an exception report showing all bots which have dwelled OVER 15 MINS, with a start time, location, and total duration so we can look to understand processes on ‘lost bots’ in a warehouse, time of day, and locations where they get 'lost' or missed by operators

Quantify the problem/opportunity

dwell times are only considered up to 15 mins , and then 'max out', but the exceptions are where we can really look at improvements.

What is the root cause of the problem/opportunity

DHL Derby are losing bots and not managing them well.

Customer need date Sep 30, 2022
Urgent request No
Report Tag CSM, Data
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