Following MHE collisions (MHE goes down on bots) :
I’ve looked at both the BOT’s in Rugby this morning and they would actually still both operate perfectly well – none of their control software seems damaged, they just have badly bent masts which means the top part of the shelf is unusable (bend seems to be from the base of the mast, so possibly this is the weak-point). Rather than ship these back and incur unnecessary expenses is there not a way these can be repaired on site by one of your team ? There is no significant impact damage to either BOT, so it would seem rather unlikely there is any “hidden damage” that would need to be assessed as the mast just carries a couple of wires to the e-stop and iPad.
Going forward could the mast be made a replacement part that could be swapped out as this would seem an obvious step to reduce time and costs all round ?
Problem/opportunity trying to be solved
Some custoemrs constantly experience MHE collisions with bots. IForce will need a lot more MHE, and realistically the quality of drivers we recruit is only going to drop. Hence no matter how much we invest in training and briefings, it would seem inevitable that further BOT’s will get damaged in this manner. We need to reduce MHE returns and fixes back at the office. |
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Quantify the problem/opportunity
damages continue at a pace ... costs to locus increase at a pace .. can we resolve more issues on site with field service if we have replacement masts ? |
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What is the root cause of the problem/opportunity
MHE collisions continue, this reduces the travel time (and cost) of damaged bots and enables field service to repair on site |
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Customer need date | Oct 1, 2022 |
Urgent request | Yes |
Report Tag | CSM, Tools |
Our ultimate solution is to prevent bot masts from being impacted by man-up or high reach trucks. I have asked engineering to weigh in on field replacement design of mast.