We want the dashboard dot to flash the priority color when dwell time is exceeded.
Problem/opportunity trying to be solved
Whiplash has asked when a bot has exceeded its dwell time to flash the color of the priority instead of turning pink. |
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Quantify the problem/opportunity
This would allow sites to continue to monitor priority orders and know if they have exceeded the dwell time. |
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What is the root cause of the problem/opportunity
The customer does not have visibility on the dashboard to priority orders once dwell time is exceeded. |
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Customer need date | Apr 28, 2023 |
Urgent request | No |
Report Tag | CSM |
Hi Amanda, the thing we need to do is to execute on the long standing ask of getting the robot lights to flash pink. In LV2, 2.2 release we are providing dwell time information in a more usable way for managers, we are due to present those dashboards on the 20th April in the release call. I will mark this ticket as already exists for now, as the functionality in LV2 will be more helpful than flashing dots.
Thanks Amanda. Dan Coote and Sam Moore will review.