additional data reporting into system availability is a key metic in warehouse automation - Locus is not presenting this for their bots currently
Problem/opportunity trying to be solved
I’ve got 3 customers in the UK who are regularly asking for bot data around ‘Estop hits’. There is clearly a process issue on site, but I’m looking to capture some data (and ideally something the customer can manage themselves in the near future) to summarise the volumes of estops but also a total time of unavailability from these actions. Is there any way of capturing this with numbers rather than this graphical depiction : |
|
Quantify the problem/opportunity
Bot uptime, training excellence and ability to acheive SLA |
|
What is the root cause of the problem/opportunity
customer is blind to poor operational actions via any locus reporting (but we have the data in LokiMon |
|
Customer need date | Sep 30, 2023 |
Urgent request | No |
Report Tag | CSM, Tools, Data, Support |