A report within the portal in which multiple sites can be pulled into a side-by-side view of some high level metrics (UPH/LPH, units/lines/orders, mission time, etc.) against the off-peak/peak targets.
Problem/opportunity trying to be solved
Many of our clients have more than 1/2 sites, and some have double digit active Locus sites. For the executive level individuals who oversee multiple, if not all Locus sites, a one-stop-shop for metrics with a side-by-side view of the network with high level metrics would provide these individuals with better visibility to the health of their Locus sites. |
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Quantify the problem/opportunity
Any client that has more than 1 Locus facility can benefit from this feature, but this addition can be utilized to further our land-and-expand efforts even in the scenarios without sites that are easily comparable. With the % to target column, it can help clients identify good building leaders and learn from their own internal networks and ops teams. |
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What is the root cause of the problem/opportunity
Frequently across a customer's network there are sites that performing better than others. Rather than honing in on the poor performers and relying on Locus to always provide data, recommendations, etc., the client can find a comparable site within their network and review them side-by-side. This empowers the client to easily find the opportunities and lean on Locus to coach, but the site is driving the improvement. |
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Customer need date | Jan 1, 2024 |
Urgent request | No |
Report Tag | CSM, OSD |
We are developing the first iteration of multi site dashboards next month which will be available in 2.3 release. Its then going to be a roadmap item for general manager, ops directors, execs for a view they want to see and over the upcoming 10 workshops we are doing with various customers we will gather what they need/ want to see.