Change the bot firmware to help with the motor faults.
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Problem/opportunity trying to be solved
Bots are constantly going into motor fault due to their load being unbalanced. |
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Quantify the problem/opportunity
Mission time is increasing, SDS queues are not functioning as desired. Customer frustration with continually have to reset bots. |
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What is the root cause of the problem/opportunity
Heavy payload not properly balanced. |
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| Customer need date | Aug 18, 2023 |
| Urgent request | Yes |
| Report Tag | CSM, Support |