Skip to Main Content
Locus Robotics Ideas Portal
Status Will not implement
Created by Andrew McEwan
Created on Oct 13, 2023

Duptote process refinement

All totes should be allowed to be inducted. Once Go is selected then the bot should identify any dupe totes. or it should commence its journey, complete the correct totes and return with any duplicates

Problem/opportunity trying to be solved

Currently the dupe tote process is confusing for customers based on the way it inducts then flags a dupe tote. (Examples attached show the variances of a duptote induction for the first and second tote in the mission)

Quantify the problem/opportunity

Every customer with duptote functionality will see the process differ from the initial to further Inductions. John lewis have reported individually that colleagues are confused and dont feel the process is well thought through.

What is the root cause of the problem/opportunity

Locus net process needs to be evaluated to understand a consistent journey

Customer need date Dec 1, 2023
Urgent request No
Report Tag Deployment
  • Attach files
  • Admin
    Neil Bentley
    Oct 22, 2023

    Both requests are considered bugs in duptote functionality. Can you please create TAC tickets for them?

  • Admin
    Neil Bentley
    Oct 13, 2023

    Thank you for detailed examples Andy