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Status Prioritization Queue
Created by Patrick van der Loo
Created on Dec 6, 2023

Show NextWorkArea at Hospital

It would be good to have the NextWorkArea or Exception Tag moved to display the NextWorkArea at hospital as well. It would be great to have at go-live obviously, but trying to identify with the customer alternative ways to know what putwall to deposit the load

Problem/opportunity trying to be solved

This is noticed for Geodis Rodgau where we are currently in deployment, this is a general thing as I've been told this happens for other customers as well: the "EXCEPTION" tag at drop-off at hospital is exactly displayed where the NextWorkArea is shown. So, in case of a short pick you do not see the NextWorkArea at hospital.

Quantify the problem/opportunity

Geodis Rodgau has 2 drop-offs, as pack stations are set up to be created for either branded orders or non-branded orders. The difference here is packaging material. In case of a short pick, the customer has created a putwall in SAP for both branded and non-branded orders. And for the new OrderJobs to pick the shorted quantity, they have a new pack station for both branded and non-branded to consolidate the new OrderJob with the shorted OrderJob at either the branded or non-branded putwall. With the shorted order going to hospital and the NextWorkArea not indicating if it is branded or non-branded, the person at hospital does not know which putwall to deposit.

What is the root cause of the problem/opportunity

The cause is that NextWorkArea and the Exception Tag are displayed at the exact same spot and therefore relevant information that is available cannot be displayed.

Customer need date Jan 15, 2024
Urgent request No
Report Tag Deployment, CSM
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