Provide additional reporting that can show distance traveled by associate.
Problem/opportunity trying to be solved
We currently have no metrics to show distance traveled by associates (user tag). This data can be helpful to sites to get an idea as to which associate (user tag) is having to walk more than others, which could improve zoning. |
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Quantify the problem/opportunity
Sites want to eliminate wasted activity and associates walking around looking for bots is one of them. Having a report that is showing how much walking an associate is doing can help sites to understand why some associates are walking much more than others. This could result in improvements to the site that will see LPH/UPH increases by training staff to stay in zones or identify very slow moving areas. |
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What is the root cause of the problem/opportunity
We do not provide much useful information about the distance traveled by each associate (user tag) for sites to action on. |
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Customer need date | Aug 30, 2024 |
Urgent request | No |
Report Tag | CSM, Data, OSD |