New visible report for customer & accounts
Problem/opportunity trying to be solved
As Sales/Financing move into "flexible RaaS" modelling, 'we' as CSM/Sales need a way of not only reporting bot use (by hour/day/quarter) that is data driven, but then building an invoicing report/model from this If we are flexing bot counts from day to day (Noatum UK) based on peak flows, then we need to report this and give the customer visibility to this too - we cannot have invoice/contract discussions about things historically |
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Quantify the problem/opportunity
"flexible RaaS" modelling needs accurate data reporting for invoicing |
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What is the root cause of the problem/opportunity
details bot usage visible for customers (and AP dept) |
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Customer need date | Sep 30, 2024 |
Urgent request | Yes |
Report Tag | CSM, Tools, Data |