Customer wants a way to call for assistance from the iPad interface - what they call "Helpchain". They want to be able to call for assistance and connect that call for help that can trigger an alert on the dashboard and/or the admin iPad.
Problem/opportunity trying to be solved
Customer wants a way to call for assistance from the Robot iPad interface - what they call "Helpchain". They want to be able to call for assistance and connect that call for help that can trigger an alert on the dashboard and/or the admin iPad. It provides the associate with a convenient / fast way to alert management of a problem. |
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Quantify the problem/opportunity
Likely more useful at large sites, but generally useful across all sites. |
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What is the root cause of the problem/opportunity
Locus doesn't support this use case today. |