Locus Robotics Ideas Portal
A Dashboard needs to be accessible in Locus Hub that would outline the following.
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Site Message Data for 20260307
Message Type: PICK
Message Count: 2,358
Successful Message: 2312
Failure Message: 46
Successful Message Percentage: 98.05%
Min Client Processing Time (ms): 2656
Max Client Processing Time (ms): 32032
Max Client Processing File Name: ORDERJOBRESULT-PICK-26962051000
Average Client Processing Time (ms): 3317
Total Client Processing Time (mins): 130.36
** Nice to have would be the actual message of the one that was taking the longest time
There would be a breakdown of every message type and then perhaps a summary as well.
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Problem/opportunity trying to be solved
Be able to report how long messages are taking to process by message type on the customer side. This should be able for all kinds of connectors (REST/SOAP/Socket). |
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Quantify the problem/opportunity
Providing this feedback in near real time will allow support to identify bottlenecks so the attention can be focused on the bottleneck instead of always on Locus. |
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What is the root cause of the problem/opportunity
Customers today will call in and complain that "Messages are slow/backed up". This results in support putting in a TAC ticket for IST to investigate. More often than not the root cause is slow processing time on the customer side. This results in a delay of a solution because it is not focused on the proper cause. Locus is always in a position of guilty until proven innocent. |
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| Customer need date | Aug 1, 2026 |
| Urgent request | No |
