LocusView II and data visibility is a key sales differential
Problem/opportunity trying to be solved
data analysis on bots is regularly requested from customers. data reporting is key to support success to identify issues on site FS would benefit with pro-active management of hardware and parts faulty parts identification, obsolescence issues, and optimimisation can be gathered |
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Quantify the problem/opportunity
no visible reporting functionality available. no way to automate the proactive reporting of hardware issues on site |
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What is the root cause of the problem/opportunity
data visibility |
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Customer need date | Nov 1, 2023 |
Urgent request | Yes |
Report Tag | Deployment, CSM, Tools, Data, Contingent to Sale, Support |
Stuart - What sale is this conditional to? I understand this is important. I don't see it as urgent.