Locus Robotics Ideas Portal
Review and address the underlying problem that is causing these items to get stuck.
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Problem/opportunity trying to be solved
Toyota sites continue to run into issues with their totes get into a state that will not allow them to inducted onto bots. IST needs to clear the information out of the Locus system even though the putaway tasks have been completed. |
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Quantify the problem/opportunity
Reduce the need for additional Locus support tickets. Reduce the need for the sites to have to check these totes and confirm any errors on their side. |
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What is the root cause of the problem/opportunity
Unsure on the root cause. Many cases have been opened such as: LR-23-0713325 LR-23-0707234 LR-23-0695238 LR-23-0687651 LR-23-0671640 LR-23-0670976 LR-23-0656033 LR-23-0621199 |
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| Customer need date | Jan 1, 2024 |
| Urgent request | No |
| Report Tag | CSM |
